Exchange protocols for incoming email

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kanto501
Posts: 23
Joined: Tue Feb 02, 2016 10:27 am

Exchange protocols for incoming email

Post by kanto501 » Wed Feb 03, 2016 5:24 pm

I have tried and tried to get incoming email working again since Bug Genie 4.0 was released with no luck. I had a talk with our exchange server administrator and he asked me what exchange protocols does bug genie accept. He said our exchange server does not use imap or pop anymore.
So I need to ask what protocols for exchange are used and I'm assuming port 143 is the default desired?

Please help, I need to get this fixed so I can move on to other things.

thank you,

kanto501

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zegenie
Site Admin
Posts: 42
Joined: Sun Jan 31, 2016 8:20 pm

Re: Exchange protocols for incoming email

Post by zegenie » Thu Feb 04, 2016 7:36 am

The incoming email functionality uses IMAP to talk with email providers.

kanto501
Posts: 23
Joined: Tue Feb 02, 2016 10:27 am

Re: Exchange protocols for incoming email

Post by kanto501 » Thu Feb 04, 2016 10:22 am

Thanks Zegenie,

Looks like we will not be able to use this feature then. The Exchange people say we do not use IMap anymore but some Exchange protocol instead.

:(

kanto501

kanto501
Posts: 23
Joined: Tue Feb 02, 2016 10:27 am

Re: Exchange protocols for incoming email

Post by kanto501 » Thu Feb 04, 2016 6:20 pm

After doing some research it looks like they are using the MAPI protocol and I assume this is not supported by Bug Genie right?

kanto501

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