No admin rights with new hosted account

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virtualdavid
Posts: 17
Joined: Thu Mar 10, 2016 12:30 am

No admin rights with new hosted account

Post by virtualdavid » Thu Mar 10, 2016 12:35 am

I created a new hosted account: http://helpgivethanks.thebuggenie.com/

I logged in, but have no option to configure the bug genie.

Cheers!

virtualdavid
Posts: 17
Joined: Thu Mar 10, 2016 12:30 am

Re: No admin rights with new hosted account

Post by virtualdavid » Sat Mar 12, 2016 6:21 am

I can log in using just my user name without the email address info: username = works BUT username@website.com = fails to login.

When I login with my email address as instructed on the account page I get an error message saying I am forbidden to access the login page. When I login in with just my user name, I get in but I am restricted to configuring only my account.

Also, used the same login email as I do for issues.thebuggenie.com.

Cheers!

TrevorG
Posts: 4
Joined: Thu Mar 24, 2016 1:45 pm

Re: No admin rights with new hosted account

Post by TrevorG » Thu Mar 24, 2016 2:00 pm

I also just opened a hosted account... and can do nothing.
I get to log in... but that's where it ends... apart from internal stuff like edit profile.
I cannot create a project, issues etc... same symptoms as OP

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