Search found 46 matches

by zegenie
Mon Mar 20, 2017 5:17 am
Forum: Help
Topic: E-mail from "Forgot password" has broken links
Replies: 2
Views: 1405

Re: E-mail from "Forgot password" has broken links

Thanks, that's valuable feedback.
by zegenie
Tue Mar 14, 2017 6:57 am
Forum: General discussions
Topic: PHP 7 compatibility
Replies: 2
Views: 1853

Re: PHP 7 compatibility

Hey there! We're always working to make sure TBG runs with the newest versions of php possible. Our own hosting platform currently runs on php7, so you should have no issues with The Bug Genie when upgrading. If you should find any issues, please report the in our issue tracker (http://issues.thebug...
by zegenie
Mon Feb 13, 2017 7:14 am
Forum: Help
Topic: 4.1.13 Class Mailing not found
Replies: 3
Views: 2173

Re: 4.1.13 Class Mailing not found

I haven't seen this issue mentioned before. Could you please report it in the public issue tracker, here: http://issues.thebuggenie.com/thebuggenie
by zegenie
Sun Feb 12, 2017 5:34 pm
Forum: Help
Topic: Email Notifications
Replies: 2
Views: 15910

Re: Email Notifications

Unfortunately, there's an issue in the 4.1.13 release which prevents notifications from working as expected.
by zegenie
Sun Feb 12, 2017 5:30 pm
Forum: General discussions
Topic: Clickable items within a custom field
Replies: 2
Views: 3103

Re: Clickable items within a custom field

That would require a custom plugin.
by zegenie
Sun Feb 12, 2017 5:30 pm
Forum: Help
Topic: Database problems after upgrading to 4.1.13
Replies: 2
Views: 1555

Re: Database problems after upgrading to 4.1.13

Hi, unfortunately, there's an issue upgrading from 4.1.9 and 4.1.10 to 4.1.13, where it will skip the upgrade procedures for the versions in-between. If at all possible, try upgrading to a release before 4.1.9 and then upgrade from that to 4.1.13.

Sorry about that.
by zegenie
Tue Jan 17, 2017 11:15 pm
Forum: Help
Topic: 4.1.13 Notification settings not saved
Replies: 10
Views: 6784

Re: 4.1.13 Notification settings not saved

This is unfortunately a known issue with the 4.1.13 release. A fix is in the works.
by zegenie
Wed Jan 11, 2017 9:48 pm
Forum: Help
Topic: Notifications page doesn't save preferences
Replies: 3
Views: 1793

Re: Notifications page doesn't save preferences

Unfortunately, this is a known issue for 4.1.13 - we're working on a fix for the issue.
by zegenie
Tue Jan 10, 2017 8:07 am
Forum: General discussions
Topic: Bulk closing issues
Replies: 2
Views: 2808

Re: Bulk closing issues

There is an issue with the bulk functionality in the latest release(s). This will be fixed in an upcoming release.
by zegenie
Tue Jan 10, 2017 8:06 am
Forum: Help
Topic: How does the sort work for columns in issue overview
Replies: 2
Views: 2103

Re: How does the sort work for columns in issue overview

Which sort order in which control panel seems to not work? Just trying to understand what you mean :)