Search found 6 matches

by SB#1
Mon Feb 20, 2017 12:02 pm
Forum: Help
Topic: Lost project on my dashboard
Replies: 4
Views: 523

Re: Lost project on my dashboard

Hi,
You can use the Mysql workbench software or SQLyog, these will both allow you to connect to your database using you login details.
The tables will then be displayed in a tree structure and allow you to view columns and data within the tables.
by SB#1
Wed Jan 18, 2017 6:06 pm
Forum: Help
Topic: issues.thebuggenie.com login
Replies: 0
Views: 363

issues.thebuggenie.com login

Hi, Today I attempted to log in the thebuggenies issue tracker, but wasn't sure I got my password right. So I clicked the forgot password link, entered my email and received the email with the reset link. But when clicking the link, it takes me to the website but displayed a 404 error that I do not ...
by SB#1
Wed Jan 18, 2017 5:52 pm
Forum: Help
Topic: Lost project on my dashboard
Replies: 4
Views: 523

Re: Lost project on my dashboard

Hi, I'm not aware there is the type of log that you are looking for, I presume you haven't upgraded recently? I did experience some projects not appearing on the front page after an upgrade from 3.2 to 4.1. I was an administrator but not assigned to the projects, and with the permissions set to perm...
by SB#1
Thu May 19, 2016 3:17 pm
Forum: General discussions
Topic: Moving issue from one project to another
Replies: 2
Views: 1962

Re: Moving issue from one project to another

We can across the same problem some time ago, as a workaround for us we created a custom field called "Original log number" that appears on created issues. Our users know to complete the field with the current log number before moving it, it's not perfect but does allow searching by the orginal log ...
by SB#1
Wed May 04, 2016 4:21 pm
Forum: General discussions
Topic: Import data from CSV files
Replies: 2
Views: 1429

Re: Import data from CSV files

I haven't actually imported data from a CSV file, but if you have a current BG system running, have you had a look at the Help topics > CSV file import wiki. There's information in there as to what is required field wise, and what restrictions there are on what can be imported. You can also check th...
by SB#1
Tue May 03, 2016 4:19 pm
Forum: Help
Topic: Unable to locate bug in TBG as if it were deleted
Replies: 8
Views: 1523

Re: Unable to locate bug in TBG as if it were deleted

Have look at this old thread as it might point you in the right direction:

http://archive.forum.thebuggenie.org/vi ... elds#p7013