Search found 18 matches

by wolfenstein87
Fri Feb 24, 2017 2:16 pm
Forum: General discussions
Topic: Clickable items within a custom field
Replies: 2
Views: 894

Re: Clickable items within a custom field

A ny idea if one of these exists, or what to search for in my Googling?
by wolfenstein87
Thu Feb 02, 2017 3:16 pm
Forum: General discussions
Topic: Clickable items within a custom field
Replies: 2
Views: 894

Clickable items within a custom field

I have a custom field that we use to track trouble tickets. Does anyone know if it is possible to make each item in this custom field a clickable item and have it pull up a FileMaker database?
by wolfenstein87
Mon Dec 12, 2016 9:47 pm
Forum: Help
Topic: Undefined property: stdClass::$parts
Replies: 1
Views: 6579

Re: Undefined property: stdClass::$parts

It looks like the email is getting stuck because my user didn't have all of the headers it was looking for. Now I just need to figure out how to purge this queue.
by wolfenstein87
Fri Dec 09, 2016 5:34 pm
Forum: Help
Topic: Undefined property: stdClass::$parts
Replies: 1
Views: 6579

Undefined property: stdClass::$parts

I get the error: Undefined property: stdClass::$parts occured in /var/www/html/thebuggenie/modules/mailing/entities/IncomingEmailMessage.php, line 29" when using the GUI's Check Email, and if I run ./tbg_cli mailing:check_incoming. Has anyone run into this issue? What did they do to fix the problem?...
by wolfenstein87
Fri Dec 09, 2016 2:59 pm
Forum: Help
Topic: Modify Predefined Search Parameters
Replies: 2
Views: 5741

Re: Modify Predefined Search Parameters

I messed around with this quite a bit, even down to modifying the SQL tables, and it doesn't appear that these fields are modifable in 4.0. I'm working on getting a test system rebuilt so I can test 4.1. If anyone has any additional input, that would be great!
by wolfenstein87
Fri Dec 09, 2016 2:48 pm
Forum: Help
Topic: Create ticket via email doesn't work
Replies: 2
Views: 3751

Re: Create ticket via email doesn't work

Did you ever get this fixed? I have found that if someone emails thebuggenie it hangs up the check email script, and I have to manually check for mail. Well someone emailed something and it doesn't like it, now I'm getting the undefined property error. I'm still waiting to hear from the user to see ...
by wolfenstein87
Mon Jun 13, 2016 2:41 pm
Forum: Help
Topic: "Keep me logged in" doesn't keep me logged in.
Replies: 0
Views: 13512

"Keep me logged in" doesn't keep me logged in.

Myself, and several users have found that the keep me logged in check box isn't working. Is this a known issue, or is there something that needs to be changed in TBG?
by wolfenstein87
Mon Jun 06, 2016 9:42 pm
Forum: Help
Topic: Error with tbg_cli mailing:check_incoming
Replies: 5
Views: 1568

Re: Error with tbg_cli mailing:check_incoming

In my case, it was failing on my email servers certificate, which is at the bottom of the error message. Clicking the "Ignore certificate errors" in the projects email settings got rid of this issue.
by wolfenstein87
Wed Jun 01, 2016 1:29 pm
Forum: Help
Topic: Email Notifications
Replies: 2
Views: 14524

Email Notifications

It looks like this feature has had a lot of changes made to it that I guess I don't understand. Email is working as I can receive the test emails all day, but I am not notified like I was back in 3.2.7. Instead of explaining my setup, I have attached screenshots of the projects teams and my personal...
by wolfenstein87
Fri May 27, 2016 3:25 pm
Forum: Help
Topic: Modify Predefined Search Parameters
Replies: 2
Views: 5741

Modify Predefined Search Parameters

Is it possible to modify the Predefined Search parameters default values so that it also includes the "Post At" column without saving it as a new search?